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Hp Walkin Drive Fresher Job

Hp Walkin Drive Fresher Job

hp  walkin job fresher
hp walkin job fresher
    ASAP welcomes you to Walkin mega drive for our Client : HP ( Hewlett Packard ) on 
    " 14th October 2015 " for Customer Support Engineers ( Technical Support) from 9:00 am to 12:00 pm

    Job Description & Responsibility 
    *Providing excellent customer service support to customers during every single interaction 
    Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for HP product (Laptops, Desktops, Printer etc)
    *Assisting end users to avoid or reduce problem occurrences 
    *Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ) 
    *Engaging support as needed to ensure SLA demands are met . 
    *Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
    *Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence. 
    *Providing direction and guidance to process improvements. 
    *Articulating recommendations and explain resolutions to clients 
    *Partnering actively with the Sales Pursuit team. 
    Contract/ FTE
    *Contract to Hire, Conversion to HP Badged post 6-8 months( basis on performance, attendance, skill set & requirement)
    Education Qualification 
    Experience Required
    *Graduates in any discipline. 
    *Preferably BE ,B Tech, BCA equivalent
    *Technical Knowledge on Networking, Hardware preferred

    *Strong communication Skills in English(written and verbal both, preferably ICSE/CBSE pass outs) . 

    "Please walkin if you are very strong in communication. "
    Should be flexible to work in Shifts


    Venue: 

    ASAP Info Systems Pvt. Ltd.
    Survey No.9/1,Doddanakundi Village
    K R Puram Hobli,Marrathalli Outer Ring Road
    Bangalore-560037
    Landmark:Surya Nissan Show Room
    Opp : Rainbow Childrens Hospital



    Must Carry:
    CV(Write "Divya" on the top of your CV)
    1 original ID proof(PAN card, Voter ID card etc.)
    1 pass port size photograph

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